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Beant Dhillon

Level up to a mindful and creative life

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Book Reviews, Design, Research methods

Book Review & Notes: Lean UX by Jeff Gothelf & Josh Seiden

altuxr·November 9, 2021·0 comments

In the novel Utopia Avenue, a character says,
“The word ‘faster’ is becoming a synonym for ‘better’. As if the goal of human evolution is to be a sentient…

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Book Reviews, User Research

Book Review for Interviewing Users by Steve Portigal

altuxr·November 9, 2021·0 comments

A short review of Steve Portigal’s book Interviewing Users, and my experience with creating “One pagers” for interviews, which I learned about from Steve’s book.

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Design, Research frameworks, User Research

What do design processes have in common – Problem space, solution space, and design processes

altuxr·November 9, 2021·0 comments

There are many research frameworks and design processes, and new ones come up everyday. This post traces a common thread of problem and solution space across various design processes (and…

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Book Reviews, Design, User Research

Book Review & Notes on Conversational Design by Erika Hall

altuxr·September 21, 2021·0 comments

The review and notes on Erika Hall’s Conversational Design.

Have you ever thought of starting your design with words, specifically by writing a conversation script, instead of drawings? This is what…

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Biases, Level up your listening skills, User Research, User research quotes

How curiosity can help deal with confirmation bias and disagreements

altuxr·September 21, 2021·0 comments

What can we as user researchers and designers learn from meditation?
I reflect on the words of Andy Puddicombe, a meditation coach and the co-founder of Headspace. He says, ”…

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Life

Why kindness is necessary in difficult times

altuxr·September 21, 2021·0 comments

This week is I want to pause and reflect on kindness in difficult times.

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Accessibility, Design, User Research, User research quotes

SUX vs. UX: What part(s) of the user experience are you designing for?

altuxr·September 21, 2021·0 comments

Reflecting on the beautifully articulated thought by Billy Gregory, “When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User Experience” or… SUX?”

Read on to see the…

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Research frameworks, Research methods, Study Design, User Research, User research quotes

How to use your user research questions and research frameworks to choose your research approach and methods?

altuxr·July 14, 2021·0 comments

My thoughts on Meena Kothandaraman’s words, “Don’t be led by the method, be led by your questions.”

This one is a foundational post on user research as it ties together (research)…

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Level up your listening skills, Relationships, User Research

Why do we get worked up in arguments and what can we do about it?

altuxr·July 1, 2021·0 comments

A look at why disagreements make us feel so threatened and three techniques to listen better during disagreements.

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Biases, Study Design, User Research

How to minimize availability bias during user studies or interviews?

altuxr·June 30, 2021·0 comments

What is availability bias and how do we minimize it during user research?

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Analysis, User Research, User research quotes

How do you move from data or findings towards insights?

altuxr·June 30, 2021·0 comments

“We are drowning in data but thirsty for insights.”​
So how do we facilitate the process of getting insight – a deep understanding into the nature of something?
Read on…

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User Research, User research quotes

What could edge cases mean for user research and design?

altuxr·June 22, 2021·0 comments

A reflection on Gregg Bernstein’s advice to “not dismiss edge cases”

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Relationships, User Research, User research quotes

Why we must build relationships to create impact with user research

altuxr·June 22, 2021·0 comments

How relationships are essential for impactful user research. Read on for a short article reflecting on words by Erika Hall.

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Learning from failure, User Research

How to Fail at Building an In-House User Research Practice

altuxr·June 15, 2021·0 comments

My notes from the talk How to Fail at Building an In-House UXR Practice by Stephanie Pratt at the UXinsight festival in April 2021.

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Learning from failure, User Research

Systems, goals, failure & user research

altuxr·June 10, 2021·0 comments

What can we learn from a cartoonist on failure and learning?

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Learning from failure, User Research

Success, mastery, perfection & user research

altuxr·June 10, 2021·0 comments

What can relatives of failure teach us about success, mastery, and perfection?

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Level up your listening skills, User Research

Two techniques to listen better

altuxr·June 9, 2021·0 comments

Learn a strategy to recognize if you are listening well and to listen better.

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Level up your listening skills, User Research

A test for how well do you listen and why you might listen poorly

altuxr·June 9, 2021·0 comments

Develop an awareness of how well you listen, why you listen poorly.

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Creative User Research, User Research

Questions, creativity, & sharing user research insights

altuxr·June 9, 2021·0 comments

How you can use questions to guide your creative thinking for sharing user research results

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Creative User Research, User Research

Love letters, user research, and creativity

altuxr·June 9, 2021·0 comments

What links creativity, love letters, and user research? To know more, read on…

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Creative User Research

Creativity and the many happily-ever-afters of user research

altuxr·June 1, 2021·0 comments

How creativity enables joyful ways of thinking and makes our world bigger than the keyhole we might be looking through.

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