In the novel Utopia Avenue, a character says,
“The word ‘faster’ is becoming a synonym for ‘better’. As if the goal of human evolution is to be a sentient…
A short review of Steve Portigal’s book Interviewing Users, and my experience with creating “One pagers” for interviews, which I learned about from Steve’s book.
There are many research frameworks and design processes, and new ones come up everyday. This post traces a common thread of problem and solution space across various design processes (and…
The review and notes on Erika Hall’s Conversational Design.
Have you ever thought of starting your design with words, specifically by writing a conversation script, instead of drawings? This is what…
What can we as user researchers and designers learn from meditation?
I reflect on the words of Andy Puddicombe, a meditation coach and the co-founder of Headspace. He says, ”…
Reflecting on the beautifully articulated thought by Billy Gregory, “When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User Experience” or… SUX?”
Read on to see the…
How to use your user research questions and research frameworks to choose your research approach and methods?
My thoughts on Meena Kothandaraman’s words, “Don’t be led by the method, be led by your questions.”
This one is a foundational post on user research as it ties together (research)…
A look at why disagreements make us feel so threatened and three techniques to listen better during disagreements.
What is availability bias and how do we minimize it during user research?
“We are drowning in data but thirsty for insights.”
So how do we facilitate the process of getting insight – a deep understanding into the nature of something?
A reflection on Gregg Bernstein’s advice to “not dismiss edge cases”
How relationships are essential for impactful user research. Read on for a short article reflecting on words by Erika Hall.
My notes from the talk How to Fail at Building an In-House UXR Practice by Stephanie Pratt at the UXinsight festival in April 2021.
Develop an awareness of how well you listen, why you listen poorly.
How you can use questions to guide your creative thinking for sharing user research results
How creativity enables joyful ways of thinking and makes our world bigger than the keyhole we might be looking through.