In the novel Utopia Avenue, a character says, "The word 'faster' is becoming a synonym for 'better'. As if the goal of human evolution is to be a sentient bullet." And this thought of questioning the purpose of efficiency, speed, and lean processes leads us to today's review, Lean UX: Applying Lean Principles to Improve User Experience by Jeff Gothelf with Josh Seiden. Read on for my notes on the book.
A short review of Steve Portigal’s book Interviewing Users, and my experience with creating "One pagers" for interviews, which I learned about from Steve's book.
There are many research frameworks and design processes, and new ones come up everyday. This post traces a common thread of problem and solution space across various design processes (and research frameworks).
The review and notes on Erika Hall's Conversational Design. Have you ever thought of starting your design with words, specifically by writing a conversation script, instead of drawings? This is what Erika Hall recommends in her book Conversational Design - to design the content before designing the container, so it doesn't need to be squished into the container.
What can we as user researchers and designers learn from meditation? I reflect on the words of Andy Puddicombe, a meditation coach and the co-founder of Headspace. He says, " ...observe your mind and life with curiosity, rather than preconceived notions, or certainties." Read on to discover how curiosity can help minimize confirmation bias and listen better during disagreements.
This week is I want to pause and reflect on kindness in difficult times.
Reflecting on the beautifully articulated thought by Billy Gregory, "When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User Experience” or… SUX?" Read on to see the links between diverse contexts like smell training, people working with animals, and cooking.
How to use your user research questions and research frameworks to choose your research approach and methods?
My thoughts on Meena Kothandaraman's words, "Don't be led by the method, be led by your questions." This one is a foundational post on user research as it ties together (research) questions, research frameworks, user research methods, and examples. I used the Ncredible framework by twig+fish research practice to bring together all these. Many thanks to Meena for patiently walking me through her thoughts and their framework.
A look at why disagreements make us feel so threatened and three techniques to listen better during disagreements.
What is availability bias and how do we minimize it during user research?