"We are drowning in data but thirsty for insights." So how do we facilitate the process of getting insight - a deep understanding into the nature of something? Read on for my thoughts on this popular phrase of our times.
A reflection on Gregg Bernstein's advice to "not dismiss edge cases"
How relationships are essential for impactful user research. Read on for a short article reflecting on words by Erika Hall.
My notes from the talk How to Fail at Building an In-House UXR Practice by Stephanie Pratt at the UXinsight festival in April 2021.
What can we learn from a cartoonist on failure and learning?
What can relatives of failure teach us about success, mastery, and perfection?
Learn a strategy to recognize if you are listening well and to listen better.
Develop an awareness of how well you listen, why you listen poorly.
How you can use questions to guide your creative thinking for sharing user research results
What links creativity, love letters, and user research? To know more, read on...