What can we as user researchers and designers learn from meditation? I reflect on the words of Andy Puddicombe, a meditation coach and the co-founder of Headspace. He says, " ...observe your mind and life with curiosity, rather than preconceived notions, or certainties." Read on to discover how curiosity can help minimize confirmation bias and listen better during disagreements.
A look at why disagreements make us feel so threatened and three techniques to listen better during disagreements.
Learn a strategy to recognize if you are listening well and to listen better.
Develop an awareness of how well you listen, why you listen poorly.