User Research

How curiosity can help deal with confirmation bias and disagreements

What can we as user researchers and designers learn from meditation? I reflect on the words of Andy Puddicombe, a meditation coach and the co-founder of Headspace. He says, " ...observe your mind and life with curiosity, rather than preconceived notions, or certainties." Read on to discover how curiosity can help minimize confirmation bias and listen better during disagreements.

How to use your user research questions and research frameworks to choose your research approach and methods?

My thoughts on Meena Kothandaraman's words, "Don't be led by the method, be led by your questions." This one is a foundational post on user research as it ties together (research) questions, research frameworks, user research methods, and examples. I used the Ncredible framework by twig+fish research practice to bring together all these. Many thanks to Meena for patiently walking me through her thoughts and their framework.